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Terms & Conditions for Your Account

Live Dragon Tiger, Double Ball Roulette, Crash X and Football Studio sit under one account rule set, so our Terms & Conditions explain how access, wagers, settlements and…

Malaysia termsWallet rule setGame settlement wordingAccount access clauses

Jelajahi Lobi Read FAQ

How These Terms Apply in Malaysia

seributoto Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions are the agreement between you and seributoto when you create an account, enter the lobby, use the wallet or ask us to settle a game concern. They explain eligibility, password care, accepted payment checks, game result handling, withdrawals, account pauses, cancelled rounds

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and how we may change wording. Where access or eligibility is discussed, it depends on local law and is available where local law permits. If a game title, payment option or account feature is not available in your location, the relevant clause applies before any lobby
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action continues. By keeping your account open, you confirm that you have read the current terms and accept how they govern your activity.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP PATHS

Ask Us About Account Terms

If a clause is unclear, ask us before you accept it or before you continue with a disputed action.

Live chat terms desk Use chat when you need wording explained before accepting the Terms & Conditions. Share your account email, the clause you are reading, and any game round reference if the question involves settlement.

Email for clause records Send email for requests that need attachments, such as screenshots of Double Ball Roulette settlement pages or wallet receipts. We answer by email so you can keep the term response with your records.

Account access help If access is paused under the Terms & Conditions, contact the account team through the help area after logging in. We will tell you which clause applies and what document is needed.

ACCOUNT RECORDS

How We Maintain Terms Records

Our term handling is built around clear records: when you accept the wording, which account action followed, and which support route handled any later question.

Terms acceptance records

When you accept the Terms & Conditions, we record the time, account identifier and wording version. That record helps us answer later questions about which clause applied to your account action.

Wallet receipt handling

Receipts from Touch 'n Go, GrabPay, Boost dan FPX are matched to wallet entries under the payment clauses. We use those records to check timing, duplicate entries and withdrawal requests.

Cookie consent link

Cookie records help us show the correct terms banner and remember language preference. You can ask support how cookies are used for legal acceptance without changing game outcomes or wallet balances.

Account security checks

Password changes, login alerts and device checks are handled under the account security clauses. These checks reduce unauthorised access risk while keeping a clear trail for term disputes.

Retention period handling

We keep term acceptance, wallet checks and settlement records for the period needed to manage your account and meet legal duties. Older records are restricted or removed when no longer required.

Change request route

If your name, contact detail or account record is wrong, send a correction request through support. We may ask for proof before making changes that affect Terms & Conditions records.

Terms Questions Before You Join

This section answers common questions about the Terms & Conditions before you open an account or continue using the lobby. The answers focus on account access, game settlement, wallet records, cookies and change requests. If your situation involves a specific Live Dragon Tiger round, Crash X entry or FPX transfer, contact support with the account email and reference details so we can apply the correct clause.

Start with eligibility, account security, wallet checks, game settlement and withdrawal clauses. Those parts explain what you agree to before entering the lobby, using Touch 'n Go, or asking us to resolve a dispute.

Access depends on local law and is available where local law permits. If a location, account status or legal requirement prevents access, the Terms & Conditions control what happens next.

Yes. The same Terms & Conditions apply to live tables, slots, fishing rooms and Crash X entries. Provider results, round IDs and settlement logs are used when a game outcome needs checking.

The payment clauses explain receipt checks, wallet posting, rejected transfers and withdrawal verification. Keep your receipt reference until the wallet entry is confirmed, especially when bank processing or provider checks take longer.

Yes, wording may change to reflect account, legal, payment or game settlement needs. We place the current wording on this page and may ask you to accept it again before continuing.

Yes. Contact support with the account email and the detail that needs correction. We may request proof before changing records linked to terms acceptance, wallet checks or settlement decisions.

A pause may occur under security, eligibility, payment or dispute clauses. Contact support through the account help area, and we will state which clause applies and what step is needed.

Terms & Conditions for Your Account

Ask Us About Account Terms

How We Maintain Terms Records

Terms acceptance records

Wallet receipt handling

Cookie consent link

Account security checks

Retention period handling

Change request route

Terms Questions Before You Join

01 What should I read before opening an account?

02 Is access available everywhere in Malaysia?

03 Do the Terms cover Live Dragon Tiger and Crash X?

04 How are Touch 'n Go, GrabPay, Boost dan FPX covered?

05 Can the Terms change after I join?

06 Can I request a correction to my account details?

07 What happens when account access is paused?

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